Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy explains the fulfillment process for Vector Reviews, a proprietary software platform operated by Avejan Research and Marketing Tech, located at Office No. 4, Vighnahar Chambers, Nal Stop, Karve Road, Pune - 411004, India.
1. Delivery Method
All services are delivered electronically. Upon successful confirmation of your payment via our secure gateway, fulfillment is completed through the following steps:
- Account Activation: Automatic creation of your dashboard access.
- Credential Delivery: An automated "Welcome & Access" email is sent to your registered email address containing login instructions.
- Onboarding: Immediate access to the QR code generator, review routing tools, and setup wizards.
2. Delivery Timeline
In most cases, delivery is instant. As soon as the payment is confirmed, your subscription is activated.
However, service activation may occasionally take up to 24 hours if:
- Additional verification is required by the payment processor.
- Manual onboarding assistance is requested for complex business structures.
- The system is undergoing scheduled maintenance during the time of purchase.
3. User Responsibility in Delivery
The "delivery" of our service depends on the accuracy of the information you provide. Avejan Research and Marketing Tech is not responsible for non-delivery if:
- The provided email address is incorrect or inaccessible.
- The automated access email is filtered into your "Spam" or "Promotions" folder.
- Onboarding forms required to activate specific features are left incomplete by the user.
4. Service Commencement
Your subscription tenure (1-year, 3-year, or 5-year) begins from the moment the login credentials are dispatched to your email. The "Delivery" is considered successful once the email has been sent from our servers.
5. Resolving Non-Delivery Issues
If you have not received your access credentials within 24 hours of a successful payment, please follow these steps:
- Check your Spam/Junk folders for an email from @vectorreviews.com.
- Verify that the payment was successfully debited from your account.
- Contact our Support Team at support@vectorreviews.com.
We commit to resolving all access-related issues within 48 hours of being notified. If we are unable to provide access within 7 working days, you will be eligible for a full refund as per our Refund Policy.
6. Shipping Costs
As there is no physical movement of goods, there are zero shipping charges, handling fees, or logistics costs associated with your purchase of Vector Reviews.
7. Contact Information
For any queries regarding the delivery of your digital service, please contact:
Email: support@vectorreviews.com
Business Name: Avejan Research and Marketing Tech
Address: Office No. 4, Vighnahar Chambers, Pune, MH 411004.