Contact Us
Contact Us
Whether you have a question about features, pricing, or technical setup, our team at Vector Reviews is ready to assist you. We prioritize clear, transparent communication to help your business succeed with customer feedback.
1. Customer Support & Assistance
Our dedicated support team handles product-related queries, technical troubleshooting, billing assistance, and onboarding guidance.
- Primary Email: support@vectorreviews.com
- Support Hours: Monday to Friday, 10:00 AM to 6:00 PM (IST)
- Estimated Response: We strive to respond to all inquiries within 24–48 hours, excluding weekends and Indian public holidays.
2. Registered Business Information
Vector Reviews is a proprietary software solution developed and managed by Avejan Research and Marketing Tech.
Office No. 4, Vighnahar Chambers,
Nal Stop, Karve Road, Pune - 411004,
Maharashtra, India.
3. Submitting a Support Request
To help us resolve your issue efficiently, please include the following in your communication:
- Your Registered Business Name.
- A brief description of the issue or question.
- Screenshots or URLs (if applicable) to help us visualize the technical problem.
4. Partnerships & General Inquiries
Interested in collaborating or have a press-related inquiry? We are always open to discussing new opportunities in the marketing tech space. Please reach out to our business development team via the general support email listed above, using the subject line "Partnership Inquiry."
5. Escalation Policy
If you feel your concern has not been addressed adequately or if a critical system issue remains unresolved beyond 48 hours, you may request an escalation. Simply reply to your existing ticket thread with the word "Escalate" in the subject line, and a senior member of the Avejan Tech team will review your case.
6. Official Updates
We periodically update our contact protocols to better serve our growing user base. Any changes to our support hours or contact methods will be updated here immediately.