Privacy Policy

Effective Date: 23 March 2026

This Privacy Policy describes how Vector Reviews ("we", "our", "us") collects, uses, and protects information when you access or use our website and services. Vector Reviews is a software product operated by Avejan Research and Marketing Tech, located at Office No. 4, Vighnahar Chambers, Nal Stop, Karve Road, Pune - 411004, India.

We are committed to maintaining the privacy, confidentiality, and security of your information. This policy is intended to provide transparency into our data practices and to help you understand how your information is handled.

1. Scope of This Policy

This Privacy Policy applies to all users of our website, prospective customers, and users of our SaaS platform. It governs information collected through our marketing website as well as through the application hosted on our subdomain.

2. Information We Collect

We collect information necessary to operate our business and provide our services effectively. This includes both information you provide directly and information collected automatically.

2.1 Information You Provide

When you interact with our platform, we may collect:

  • Your name, email address, and contact details
  • Business information provided during onboarding
  • Account credentials and communication preferences
  • Any information submitted through forms, support requests, or communication channels

2.2 Automatically Collected Information

We automatically collect certain technical and usage-related information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and interaction data
  • Referral sources and campaign tracking data

3. Purpose of Data Collection

We use the collected information for legitimate business purposes, including:

  • Providing access to and operating the Vector Reviews platform
  • Processing payments and managing subscriptions
  • Facilitating onboarding and customer support
  • Improving platform performance, usability, and features
  • Analyzing usage trends and user behavior
  • Ensuring security and preventing fraud or misuse
  • Communicating important updates and service-related notifications

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and measure the effectiveness of our marketing efforts.

This includes the use of third-party tools such as:

  • Google Analytics for website analytics
  • Meta (Facebook) Pixel for advertising performance tracking

These tools may collect information about your interactions across pages and sessions. You can control cookie preferences through your browser settings.

5. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share information with trusted third-party service providers strictly for operational purposes.

These may include:

  • Payment processors (such as Razorpay) for transaction handling
  • Cloud hosting and infrastructure providers
  • Analytics and performance monitoring services
  • Customer communication tools

All such providers are expected to maintain confidentiality and use data only for the intended purpose.

6. Payment Information

All payments are processed through secure third-party payment gateways. We do not store or have access to your complete payment details such as card numbers or banking credentials.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration.

While we take appropriate measures to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.

9. User Rights

You have the right to:

  • Request access to the data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal and operational requirements

Requests can be made by contacting us using the details provided below.

10. Cross-Border Data Processing

As part of providing our services, your data may be processed or stored on servers located outside your immediate geographic region. By using our services, you consent to such processing where applicable.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: support@vectorreviews.com
Business Name: Avejan Research and Marketing Tech
Address: Office No. 4, Vighnahar Chambers, Nal Stop, Karve Road, Pune - 411004, India